Integrity Considerations

Welcome to New You Wellness with Melissa Pickell. I look forward to working with you to create a plan of food that is right for you, freedom from external food rules, and peace in your relationship with food. Please be mindful of the following practice considerations:

Scheduling

Please be on time. Your session will end as planned, to be fair to the next client, even if we have started late.

Cancellation

At least 24 hours notice is required to change or cancel any appointment. You forfeit your scheduled appointment without this advanced notice.

Zoom

Your Zoom appointment time is scheduled just for you. Please be on time. You forfeit your appointment if you are late without notice and it will not be rescheduled.

Insurance

New You Wellness with Melissa Pickell does not accept insurance. A receipt of services can be provided for those who wish to send it to their insurance company.

Payment

Payment for Packages and virtual sessions must be received prior to the first session.

Payment by credit card is accepted via Stripe; you will receive an invoice from Stripe which allows you to securely pay using your credit card.

We will not issue refunds.

Returned Check Fee

$35 will be charged for returned checks in addition to the full payment for services already provided.